Sales Tax Refund Service

Participating Stores:

Rules for Specific Stores

How our Refund Service Works

  • 1. Shop

    Buy your favorite items in Texas (physical store or delivery) or in our cacao.tax eShop.

  • 2. Process your Refund

    Bring your Items and Documents to our UT Campus Location.

  • 3. Get your Taxes and Travel

    You will get your Taxes before returning home.
See our FAQ's

1. Shop in Austin, Texas

Buy your Items from your favorite shops throughout TX.

We refund transactions from physical stores in Austin, Texas and from mayor Online retailers that charged you Texas Sales Tax. *Restrictions may apply.

Remember to keep your original Receipts and maintain your items New and Unused for the Refund paperwork.

2. Process your Refund

Come to our UT Location to Process your Sales Tax Refund.

Remember to bring the following:

1. Documents:

i) non-US Passport / VISA;

ii) Original Receipts (you need a minimum of $12.00 USD in Sales Tax PER STORE from up to 6 purchase receipts);

iii) International Travel Plans (Plane tickets, reservations, bookings) OR your Original I-94/ Entry Stamp / ESTA / Global Entry / I-95 (your Date of Departure MUST be within 30 days of your purchase);

2. Merchandise:

A cacao.tax representative must physically inspect the merchandise you bought in a New and Unused condition.

It usually take us 10 - 15 minutes to process each customer.

3. Get your Taxes and Travel

During your Refund, you will receive 50% (Online or ATX Shops) or 70% (cacao.tax eShop paying with PP, CASH or VENMO) of the Sales Tax that you paid in total.

Remember to take your items with you in your International Trip.


We aim to eventually refund 100% of the Sales Tax spent in Texas (True Duty-Free).